Terms & Conditions

Welcome to our website. By becoming a member, using our site, or placing an order, you agree to follow these terms and conditions. If you don’t agree, please don’t use the site.

1. Key Definitions

  • “We / Us / Seller” = Escapade Silverstone Art.

  • “You / Member” = A registered member who uses our site and places orders.

  • “Goods / Products” = Items we sell.

  • “Contract” = Your order plus our confirmation of it.

  • “Price” = The cost of the product (including VAT and UK delivery).

  • “Special Conditions” = Extra rules that apply to a specific product.

  • “Website” = [www.escapade-art.com](http://www.escapade-art.com)

  • “Personal Information” = Details you give us when registering.

  • “Cookies” = Small files stored on your computer to improve shopping.

  • “Consumer” = Someone buying for personal, not business, use.

2. Using Our Website

You may use the site only if you agree to these terms:

  • When registering, you must provide accurate details and update them if they change.

  • Don’t impersonate someone else or use a false name.

Indemnity

You are responsible for any claims, costs, or damages caused by your misuse of the site.

Our Rights

We may update, change, or withdraw the site without notice. If you keep using the site after changes, it means you accept the new terms.

3. Orders and Sales

These terms override any other terms (e.g., on your purchase order):

  • Orders are only accepted when we confirm them in writing.

  • Products are subject to availability. If we cannot supply an item, we’ll refund you in full.

  • Descriptions and specifications may change slightly, but we’ll tell you about major changes.

  • Orders will normally be delivered within -30 days-. If we cannot meet this, we’ll email you with the option to cancel.

4. Prices and Payment

  • Prices include VAT and UK delivery.

  • Payment must be made in full before ownership of the goods passes to you.

5. Delivery

  • Delivery details are shown on your order confirmation.

  • Delivery dates are estimates only. We’re not liable for delays beyond our control.

  • You must check goods on delivery. If damaged, reject them immediately.

  • We may deliver in instalments.

  • If you refuse delivery, we may charge storage or resell the goods and deduct costs.

6. Risk and Ownership

  • Goods are at your risk once delivered.

  • We remain the legal owner until full payment is received.

7. Returns and Cancellations

  • You can cancel faulty or defective goods. Notify us as soon as possible.

  • Goods made to order, unsealed cosmetics, lingerie, swimwear, earrings, pillows, and duvets cannot be returned unless faulty.

  • Returned goods must be unused, in original packaging.

  • You pay return postage (except for faulty goods). If faulty, we’ll refund postage if you send the receipt.

  • Don’t return items by courier - we won’t refund courier costs.

8. Our Liability

  • We’re not liable for indirect losses (e.g., loss of profit) or delays beyond our control (strikes, power cuts, government actions, etc.).

  • Nothing here limits liability for death or injury caused by our negligence.

9. Privacy and Cookies

We keep your information safe and use it only to:

  • Process your orders.

  • Improve our website.

  • Send offers (if you’ve consented).

  • We may share your details if required by law.

  • Our site uses cookies. Without them, you can’t shop with us.

10. Third-Party Links

We may link to other websites for your convenience. We don’t control these sites and are not responsible for their content, privacy, or practices.